Operational Metrics Assessment
- Rigorously verify delivery capability in target countries, receipt accuracy, peak concurrency capacity, latency stability, and fault response turnaround time.
- Prioritize inspection of traffic isolation capability, which must support independent carrying of OTP and marketing traffic to avoid cross-impact and mutual interference between the two business lines in terms of risk control.
- Carefully review core commercial terms, including tiered pricing, billing calculation rules, billing cycle, settlement methods, and refunds and compensation for abnormal traffic.
- Explicitly confirm channel shutdown warnings, fault SLA compensation mechanisms, and emergency fallback solutions, all of which must be documented in the formal cooperation contract.
- Conduct long-term, small-batch gray release testing, and gradually scale up cooperation traffic only after all metrics are observed to be consistently up to standard.
- Pre-reserve sufficient backup vendor resources to avoid business interruption risks caused by sudden failures, throttling, or shutdown of new channels.
Commercial Terms Verification
Go-Live Verification Process
Comprehensive vendor screening based on this standardized assessment checklist reduces cooperation risks from the source and ensures the long-term stable and compliant operation of SMS services.
