How to Pre-Calculate Hidden Costs in SMS Procurement

Common Hidden Costs


  • Long-form SMS messages are automatically split into multiple segments for billing, with charges accumulated across all segments. This invisibly drives up a significant portion of daily procurement expenses.

  • A wide range of hidden costs are highly likely to be overlooked, including charges for invalid numbers, qualification filing service fees, fault compensation, manual reconciliation, and issue rectification.


  • Calculation Methods


  • Based on the length of typical daily business messaging copy, simulate and calculate the extra charges incurred by message splitting to accurately estimate the actual monthly business cost.

  • Compile historical data on the proportion of invalid numbers and the rate of disconnected numbers, calculate the resource loss and financial waste caused by failed delivery attempts, and incorporate these into the overall cost accounting system.


  • Commercial Contract Control


  • Verify and confirm all billing rules item by item before signing the contract, clarify all scenarios involving additional charges, and completely eliminate hidden charging traps.

  • Specify the bill review process, error handling mechanism and reconciliation cycle in the contract to effectively reduce reconciliation disputes and additional manual labor costs.


By comprehensively calculating both explicit and hidden costs, businesses can accurately grasp the actual operating expenses of SMS services and proactively avoid issues such as budget overruns and cost runaway.