2026-08-14
Enterprises Shall Standardize SMS Data Processing in Tanzania
As stipulated by the Tanzania Communications Regulatory Authority (TCRA), enterprises sending SMS messages to local users must simultaneously comply with regulations on personal data protection, consumer rights, and carrier messaging services. A2P SMS operations collect user data including mobile phone numbers, account information, delivery logs, delivery status, and marketing preferences. Before sending OTPs, transaction notifications, customer service messages, or marketing SMS, enterprises must clearly define the purposes of data processing and implement mechanisms for user authorization, information security, and complaint handling.
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